Employee Giving: 4 Ways It Boosts Engagement

Employee Giving

Have you considered how employee giving and charitable giving opportunities can improve your employee engagement and experience? Business leaders who create “giving back” opportunities, like employee giving programs, are wildly successful in accelerating employee engagement and experience. “The greatness of a community is most accurately measured by the compassionate actions of its members.” (Coretta Scott […]

Together. The Healing Power of Belonging.

As we enter the season for Thanksgiving holiday in the U.S. where many are spending time with loved ones, friends, and family, the concept of togetherness is on my mind.  Maybe it’s because my husband and I will be alone this year and our adult children will be with other families states away from us. […]

Your Partner Beyond Marketing Strategy

ClarityPX_Your Partner Beyond Marketing Strategy

As a partner to small and rural healthcare organizations, our Chief Strategist & CEO, Sally Mildren, discusses how when you work with Clarity PX, you’re looking beyond marketing strategy and truly developing a human-centric strategic approach for lasting growth. What does it look like to partner with Clarity PX? Are you ready for a smarter […]

Why Patient Experience is Nothing Like Surfing

Why Patient Experience is Nothing Like Surfing

Patient experience is not a solo sport. If you feel alone in developing a dynamic patient experience strategy, take a deep breath and pay attention to these helpful reminders.  Editor’s Note: If you’re working in rural health and are landlocked, you may laugh at this question below about surfing and ask yourself, “When do I […]

3 Rural Healthcare Marketing Takeaways from 2023 SHSMD Conference

Sally Mildren, Chief Strategist & CEO, and Emily Martin, Communications & Engagement Manager, attended the 2023 Society for Health Care Strategy & Market Development (SHSMD) Conference in Chicago last week. With a combined 35+ years in healthcare marketing, communications, patient and employee experience, and engagement in rural, regional, and small healthcare settings, here are their […]

3 Core Values that Create an Innovative and Compassionate Work Culture

Insights from Emily Martin, Communications & Engagement Manager at Boss Lady Consulting, discussing how we create an innovative and compassionate work culture for our agency. We take company culture seriously around here at Boss Lady Consulting. We passionately believe that an organization will be extraordinarily successful when it focuses on its people and their needs. […]

Six Takeaways from Customer Experience Journey in Dublin

Customer Experience Journey in Dublin

By Sally Mildren, CEO & Chief Strategist, ClarityPX, “Six Takeaways from Customer Experience Journey in Dublin” I have just returned from Ireland, and during our visit, we had the opportunity to tour the Guinness Storehouse in Dublin. The customer experience journey that has been designed by Diageo is impressive and a case study in building engagement. Here are six […]

How to Build a Positive Team Culture When You’re Under a Toxic Boss?

“Your team and department are the happiest places in the organization,” said the CEO of this Fortune 100 company, as he walked through our call center and marketing teams.  “I love to visit your floor,” he continued. A surge of pride and gratitude welled in my heart, knowing this team had come from the brink […]

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