Can Brand Communities Help Change the World?

The Surgeon General of the US released an 80+ page report titled “Our Epidemic of Loneliness and Isolation”. The report goes on to identify that loneliness and isolation represent a profound threat to our health and well-being in the U.S…in fact, more impact than “smoking 15 cigarettes a day”. My first thoughts went to the many of us […]

How to Build a Positive Team Culture When You’re Under a Toxic Boss?

“Your team and department are the happiest places in the organization,” said the CEO of this Fortune 100 company, as he walked through our call center and marketing teams.  “I love to visit your floor,” he continued. A surge of pride and gratitude welled in my heart, knowing this team had come from the brink […]

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