Sally Mildren, Chief Strategist & CEO, and Emily Martin, Communications & Engagement Manager, attended the 2023 Society for Health Care Strategy & Market Development (SHSMD)
Insights from Emily Martin, Communications & Engagement Manager at Boss Lady Consulting, discussing how we create an innovative and compassionate work culture for our agency.
Sally Mildren, Chief Boss Lady & CEO, recently spoke with SurveyPal to discuss critical takeaways she learned from her 20+ year career of patient experience,
By Sally Mildren, CEO & Chief Strategist, ClarityPX, “Six Takeaways from Customer Experience Journey in Dublin” I have just returned from Ireland, and during our visit, we
“Your team and department are the happiest places in the organization,” said the CEO of this Fortune 100 company, as he walked through our call
You need help, you know it, so you hire a consultant, and things are not quite going as you thought. We’ve been on both sides
Maybe it’s not them…maybe it’s you. We’ve heard the headlines about silently quitting, the great resignation, and the volume of turnover at organizations. Everyone is
Being an effective leader in marketing and patient experience is about making sure you are operating and leading projects, initiatives, campaigns, and communications from a