Blog
Blog
How to Build a Positive Team Culture When You’re Under a Toxic Boss?
“Your team and department are the happiest places in the organization,” said the CEO of this Fortune 100 company, as he walked through our call
How to Successfully Work with an Agency or Consultant
You need help, you know it, so you hire a consultant, and things are not quite going as you thought. We’ve been on both sides
Why You Can’t Afford to Ignore Employee Engagement
Maybe it’s not them…maybe it’s you. We’ve heard the headlines about silently quitting, the great resignation, and the volume of turnover at organizations. Everyone is
When our View Gets Distorted – Leading Through Change and Budget Cuts
Being an effective leader in marketing and patient experience is about making sure you are operating and leading projects, initiatives, campaigns, and communications from a
When Marketing Agencies Don’t Follow Their Own Advice
Co-Authors, Sally Mildren of ClarityPX and Sondra Brown of MDRG Hello, I’m Sally, the CEO of Boss Lady Consulting and ClarityPX. I’m here to tell
Meet Laura Orwig, Marketing Manager
We are so pleased to welcome Laura Orwig, our newest team member. Laura will be our Marketing Manager, helping to oversee strategy and implementation for
Customer Experience in Healthcare is an Inside Job
Customer experience (also known as patient experience in the healthcare world) is crucial to the overall growth and profitability of your practice. According to AHRQ,
Patient Experience + Brand + Culture = Growth
Read our contribution to the Strategic Healthcare Marketing Newsletter, written by our CEO, Sally Mildren. https://strategichcmarketing.com/patient-experience-brand-culture-growth/
What to do with your reviews?
Reviews: they are a crucial part of every business – and your healthcare practice is no exception. Not only do they tell you how you’re