Your marketing strategy could use a little freshening up.
It seems like you know what your marketing could be, but you need some help getting there. That is totally okay; you’re not alone, and marketing isn’t easy! It requires the right strategy, platforms, time, care, and nurturing to work well.
So what does that mean? We recommend refreshing the foundations of your brand before implementing an entirely new strategy. Re-define the why of what you do, who’s behind it, and what you want people to know. Once you have a strong starting point, building the right strategy for your business will follow.
Here are some tools to help you build a strong marketing strategy.
1. Clearly identify your “Why”
Go back to the beginning of when you wanted to start your business – and remember ‘why’. What did you get into this for?
To hear more about finding your ‘why’, check out the email we just sent to you. You will find a video from our CEO, Sally, going more in-depth on the topic.
2. Create Purposeful Content
Remember, you can’t just put content out there for the sake of “activity” – there needs to be a purpose. Make sure it’s relevant, has value, and tells the audience what you do and why you do it.
Check out our blog on 8 Marketing Tips for Small Businesses.
3. Build Know, Like and Trust
We know marketing can be daunting. It’s challenging to know how to take your customers from the point they first find out or hear about you, to the point where they trust you enough to buy from you.
We wrote a blog on How to Build Know, Like, and Trust that may be helpful if you’re getting started! Check it out here.
4. Customer Experience
Lastly, we want to remind you that understanding who your customers are and how you stack up with your competitor is crucial. To focus your brand’s message and own your market, find what resonates with your ideal customer and deliver an exceptional experience to them.
Look at your brand’s positioning, messaging, and impact.
Research shows that more than 60% of people will leave a brand after ONE bad experience. Having a frictionless and effortless customer experience will help you build loyalty, engagement, reputation, and growth.
After all, we know too well that it costs much more to get a new customer than to keep the ones you already have.
Before we go any further, let me introduce myself…
I’m Sally Mildren, the founder and CEO of Clarity PX
I passionately believe YOU are the center of our work. I believe that your employees should be proud and excited to represent your brand, that customers should feel good about supporting your business, and that you have the power to make a difference in your community and your world.
My team and I are passionate about human connection, establishing strategies that align with your goals, the needs of your audience, and your purpose. We filter our approach through these three core values:
Humankindness, Health, and Honesty.
Our team of experts is committed to using their decades of experience with non-profits, start-ups, corporations, Fortune 100s, small to large businesses, and agencies to help you amplify your growth and impact with marketing.